Domestic Coffee Machine Service

*** Please note that we only service E61 coffee machines ***

Breathe new life into your coffee experience. Your domestic coffee machine, like any other daily-use appliance, requires regular maintenance to ensure optimal performance. Over time, mineral deposits, particularly calcium, can build up and hamper your machine's efficiency. Not only can this compromise the taste of your coffee, but it can also shorten the lifespan of your machine.

We recommend getting your machine serviced every 6 - 12 months.

By doing so, you can ensure that every cup of coffee you brew is of the highest quality, and that your machine remains in top condition for years to come.

How It Works:

1. Book your time slot. (No Cost)
2. We will email/call to confirm your booking.
3. You drop off your machine to us.
4. We will service your machine and let you know when it’s ready to be picked up.

Booking: Book your preferred drop off time, also bringing any accessories or components crucial for your machine’s operation. Only pay for the service once it has all been completed.

Service Cost: A standard service is priced at $300 (including GST). This covers an initial inspection, labour, cleaning, and minor adjustments.

(Note: Any replacement parts or additional services will incur extra charges, which will always be discussed with you in advanced.)

Standard Service Checklist We Complete:

1. Boiler and Heating Element:
   • Descale to remove any mineral buildup.
   • Check for leaks or corrosion.
   • Ensure the heating element is working correctly.
2. Group Head:
   • Clean thoroughly to remove coffee oils and residues.
   • Replace gaskets if worn out or hardened.
   • Check screens for clogs.
3. Portafilter:
   • Clean thoroughly.
   • Replace baskets if they show wear or holes.
   • Replace gaskets or spouts if necessary.
4. Steam Wand and Valve:
   • Purge and clean to remove any milk residue.
   • Check for leaks.
   • Replace steam tip if clogged or damaged.
5. Water Reservoir:
   • Clean to remove any mineral or algae buildup.
   • Check for cracks or leaks.
6. Pump:
   • Ensure it delivers consistent and adequate pressure.
   • Listen for unusual noises that might indicate wear.
7. Pressure Gauge:
   • Monitor to make sure it displays the correct pressure during extraction.
8. Drip Tray:
   • Clean and sanitise.
   • Check for damage or excessive wear.
9. Temperature Control/Thermostat:
   • Calibrate to ensure the water is at the optimal brewing temperature.

10. Solenoid Valve:

• Check for proper function and ensure it's free of clogs.

11. Flowmeter:

• Calibrate to ensure accurate water delivery for consistent shots.

12. Water Filter/Softener System (if built-in):

• Replace cartridges

13. Relief and Safety Valves:

• Test to ensure they're operational and preventing over-pressurisation.

14. Internal Hoses and Tubing:

• Check for wear, cracks, or scale buildup.

• Replace if necessary.

15. External Housing and Panels:

• Wipe down and clean.

• Check for any physical damages.

16. Internal Wiring and Electronics:

• Inspect for any signs of wear, corrosion, or damage.